FAQ

Frequently Asked Questions

What types of mental health providers do you serve?

We support outpatient mental health agencies, therapists, psychiatrists, psychologists, group practices, and IOP/PHP programs.

Do you use AI in your billing process?

Yes. Our AI engine analyzes denials, payer patterns, errors, and missing elements to ensure clean claims and faster reimbursements.

How long have you been in business?

We’ve been providing mental health billing services since 2008.

 Do you assign a dedicated account manager?

Absolutely. Every client gets a single point of contact who oversees all billing operations.

Can you handle high-volume billing?

Yes — we process over a million claims per year for agencies of all sizes.

Do you provide eligibility checks?

Yes. We offer one-click real-time eligibility for all major insurance plans.

Can you integrate with our EHR?

Yes, we integrate with major mental health EHR platforms and clearinghouses.

What makes your service dependable?

A full billing team, consistent communication, transparent reporting, and technology that has been proven at scale.

Billing doesn’t have to be a burden. 

Let Therasoft Claims be your long-term, dependable billing partner.

>